FAQs
Everything you might want to know before working with GiantPunch, an Austin branding studio.
If your question isn't here, EMAIL US and we'll answer it.
What services does GiantPunch offer?
GiantPunch is an Austin branding studio. We design logos and brand identity systems, websites, print collateral, packaging, and signage — everything an established business needs to make the outside match the quality inside.
Do you also design websites?
Yes — custom WordPress websites are one of our core services, along with landing pages, email creative, and ongoing site maintenance. Your brand and your site come from the same team, so everything matches.
I use a Gmail address for my business email — can you help me get a professional email to match our website?
Yes — a professional email on your own domain is part of looking established, and it's something we can help with as part of a brand refresh: your email matches your website and your brand instead of a generic Gmail, Yahoo, or other generic address. Bring it up in the fit check and we'll fold it into the plan.
Do you design packaging?
Yes — packaging is one of our core services, designed as part of your overall brand identity system.
Do you design print collateral and signage?
Yes — print collateral and signage are core services, built from the same brand identity system as your logo and website, so everything reads as one brand. That includes vehicle wraps, tradeshow booths, billboards, and banners — we design them in-house and work with trusted install companies to get them installed.
How much does a design cost?
Branding work typically runs through our monthly creative packages, starting at $2,400/month for 12 hours of creative time and scaling up to $8,250/month for 50 hours. One-off walk-up projects are $225/hour. Packages start with a 3-month minimum — most clients find the monthly model stretches further than project-by-project pricing.
What if I only need a single project?
One-off walk-up projects are available at $225/hour, with no monthly package required.
How long does a branding project take?
Most logo and brand identity projects run 4–6 weeks — but that timeline can fluctuate with how fast feedback comes back. Quick responses keep things on schedule; slower feedback stretches it out. We'll give you a firm timeline up front after a quick fit check.
Can you refresh our existing brand, or do you only start from scratch?
A refresh is our favorite kind of project. If your brand has equity worth keeping, we'll evolve it — new energy without throwing away recognition. And if it's time for a clean break, we do that too.
We're a new business — can you build our brand from scratch?
Yes. If you're starting fresh, we build the identity from the ground up — logo and brand identity system, website, print collateral, packaging, and signage — so everything launches as one coherent brand.
Do you only work with Austin-area businesses?
Austin is home base and most of our clients are local — but we work with businesses anywhere in the US. Not local? No problem. The process runs great over email and video.
Do you work with cannabis or hemp brands?
No — GiantPunch works exclusively with non-cannabis businesses. If you're a cannabis or hemp brand, our sister agency Chatter Creative works exclusively with cannabis and hemp brands — visit chattercreative.com.
Where do you service?
GiantPunch is located in Austin, so meeting in person is easy anywhere in the area — and the closer to Liberty Hill, the better. We work in all the growing areas around Austin, including:
Central Texas (in-person): Austin · Round Rock · Cedar Park · Leander · Georgetown · Pflugerville · Liberty Hill · Hutto · San Marcos
Other major cities: San Antonio · Dallas · Fort Worth · Houston
Anywhere else in the US, we can still work together over call or video.
Don't see your city? Reach out — if you're in the US, we can work together.
Can I see examples of your work?
Is the first consultation free?
Yes — the 15-minute fit check with Matthew, our creative director, is complimentary. It's a conversation, not a sales pitch: tell us where your brand is and where you want it to go, and we'll tell you honestly whether we're the right fit.
What do you need from me to get started?
Just a conversation with GiantPunch, an Austin branding studio. Email pal@giantpunch.com and we'll book a complimentary 15-minute fit check with Matthew, our creative director. Tell us where your brand is and where you want it to go — we'll take it from there.
